Fair Use Policy
1) Geeks On Tap offers a number of plans that are covered by the Fair Use Policy.
2) Geeks On Tap may vary the terms of the Fair Use Policy from time to time and the Customer must comply
with the current version of the Fair Use Policy.
3) The Fair Use Policy is designed to protect the quality and integrity of Geeks On Tap network and applies
to plans that incorporate ‘included’ useage as part of the plan, and covers telephony or any hosted services.
4) Fair Use for “Included” Service Plans
a) Reasonable Business Use: Any of Geeks On Tap Service Plans that offer ‘included’ calls, data or processing quotas are for
reasonable business use of Customer only. Such use shall not include certain activities including, but
not limited to, any of the following (“Reasonable Business Use”):
i) Autodialing, continuous or extensive call forwarding, use of virtual extensions for
regular business use, continuous connectivity, fax broadcast, email broadcast, fax blasting,
telemarketing (including without limitation charitable or political solicitation or polling),
call centre operations, junk faxing, fax spamming, email spamming, calling/faxing any person (through
the use of distribution lists or otherwise) who has not given specific permission to be
included in such a process or any other activity that would be inconsistent with
reasonable business usage.
ii) Any other use resulting in improper usage patterns, including but not limited to dialing
patterns wherein the Customer’s inbound or outbound minutes exceeds 80% of the
aggregate usage and/or average minutes per seat are in excess of 90% of all Geeks On Tap customers.
b) If Geeks On Tap determines, in its sole discretion, that Customer is not using the ‘included’ Plans
for Reasonable Business Use, Geeks On Tap reserves the right to immediately-
(i) charge the credit card of Customer for the current per-minute rate for any usage
determined to be outside of Reasonable Business Use and
(ii) to terminate or modify the terms of the Product for that Customer.
Fair Use Policy