Support

We are here when you need us. Please enter your details below and we will be in touch within 24 hours.

When you need help

Geeks On Tap Support covers all your systems needed to access Google and your operating systems and your on-premise equipment.  Here are 3 ways to reach us:

  • Fill out this form (fastest way)

  • Call us at our support line 1300 885 489 option 2, then your request will be logged in our system and you will receive a case number via email

To see what you see

The most effective way to get your issue dealt with is to share a screen with our support staff. We use a secure system that protects your privacy

  • Download the “quick support” applet for PC or Mac using the button below (it will know which system). This will download a temporary “applet” that you can run on your computer
  • If using Windows, click run instead of save, or if downloaded go to your downloads folder and double click on the most recent program to run (you may find your “user account control” will show an alert you just click OK)
  • If using MAC, the applet should run, if not locate it in your downloads and click to un (bottom left hand corner of your screen)

Call 1300 885 489 and tell the technician your ID and password when your quick support session is running

Download PC SupportDownload MAC Support

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